Frequently Asked Questions
Everything you need to know about the world's finest craft jerky.
What makes Righteous Felon jerky different from grocery store brands?
Unlike mass-produced jerky, we use pasture-raised, hormone-free Black Angus beef and high-quality ingredients. Our jerky is handmade in small batches to ensure superior texture and bold, complex flavor profiles that you won't find in a gas station aisle.
Is your jerky gluten-free?
Many of our flavors are gluten-free! However, some varieties use ingredients like soy sauce that contain gluten. Please check the specific ingredient list and nutritional facts on each product page for detailed allergen information.
How long does the jerky stay fresh?
Our jerky is shelf-stable for up to one year from the date of production when unopened. Once opened, we recommend consuming the jerky within three days for maximum freshness, or keeping it refrigerated to extend its life.
How long will it take for my order to arrive?
We typically process and ship orders within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days. You will receive a tracking number via email as soon as your stash is on its way.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order or if the product arrived damaged, please contact our support team within 14 days, and we will make it right.
Do you offer wholesale opportunities?
Yes! We love partnering with retailers who want to bring craft jerky to their customers. Please visit our Wholesale page or contact our sales department to learn more about our bulk pricing and distribution options.